Refund policy
Return and Refund Policy
At Niashops, our goal is to provide high-quality products. If you receive a damaged or defective item, we are ready to assist you.
Returns and exchanges
We accept returns or exchanges in the following cases:
If the item is damaged or defective.
If you received an incorrect size.
Return conditions
The item must be unused and in its original condition.
All tags must remain attached.
A return or exchange request must be submitted within 2 days of receiving the order.
Important
Items without tags are not eligible for return or refund.
Refunds
After your return is approved:
The refund will be processed within 1-2 business days.
The amount will be returned using the original payment method.
Contact us
If you have any questions or would like to request a return:
Email: info@niashops.com
Address: Viktor Kupradze Str. 74/6, Tbilisi, Georgia